Privacy Policy: TEFLAustralia.com

This Privacy Policy discloses the privacy practices for the https://www.teflaustralia.com (TEFLAustralia.com) and various related services (together referred to as the "site"). We are committed to protecting your privacy online.

You acknowledge that this Privacy Policy is part of our Site Terms and Conditions, and by accessing or using our site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an e-mail to the e-mail address listed by registered users and posting the revised Policy on the site.

You acknowledge and agree that it is your responsibility to maintain a valid e-mail address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your:

Acknowledgment of the modified Policy;
Agreement to abide and be bound by the modified Policy.

INFORMATION COLLECTED FROM YOU

When you visit our website for online course, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

In order to better provide you with our services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information.

Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customised experience while using our site.

Personally Identifiable Information: This refers to information that let us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a user account or sending us feedback, we may ask you to provide certain information about yourself. This information may include your personal identifying information. In addition, when you create an account, you will be asked to provide Personally Identifiable Information, including your name and email address.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon your use of the site. This information is compiled and analysed on an aggregated basis. This information may include the site’s Uniform Resource Locator (“URL”) that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol (“IP”) address.

HOW WE COLLECT INFROMATION FROM YOU

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you:

Register for a user account
Leave feedback and/or comments
Sign up for special offers from us or selected third parties
Subscribe to our or third party mailing list
Submit an enquiry for CELTA course
Complete one of our customer surveys
Get in touch with us

In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information.

HOW WE USE INFORMATION COLLECTED

We will primarily use your Personally Identifiable Information to

provide our services to you, as required by our agreements with you;
to enhance the operation of our site;
improve our product and service offerings;
customise our site’s content, layout, and services;
to deliver information to you and to contact you regarding administrative notices;
to troubleshoot problems;
enforce our agreements with you;
process your enquiry for CELTA course
manage your account;
provide customer service and support;
prevent and detect fraud;
provide product and content recommendations;
monitor and improve our marketing communications;
run promotions, surveys or campaigns;
set default options for our site (including language and currency);
notify you of any changes to our service.

YOUR CONSENT

When you provide us with personal information to complete your registration, verify your payment method, place an order for particular online course content or a particular resource, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW TO WITHDRAW CONSENT

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us here.

SHARING OF YOUR INFORMATION

Except as provided in this Privacy Policy, we do not sell or share your Personally Identifiable Information with third parties for marketing purposes and only share your information as described herein.

We share your Personally Identifiable Information with:
(a) our course providers and/or training institutes;;
(b) service providers under contract who help with parts of our business operations such as fraud prevention, bill collection, marketing and technology services;
(c) financial institutions with which we partner; and
(d) other third parties with your consent or direction to do so

Without limiting the above, occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may also provide Non-Personally Identifiable Information about our users’ traffic patterns, and related site information to third party advertisers.

UPDATING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your account online at any time by logging on to your account and editing your information.

We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete your information without some residual information because of backups.

NOTIFICATION

We may, from time to time, send you e-mail regarding our services. In addition, we and our partners may occasionally send you direct mail (including e-mail) about products and services that we feel may be of interest to you. You may unsubscribe from such e-mail messages.

THE RIGHTS OF USERS

Users may exercise certain rights regarding their Data processed by TEFLAustralia.com.
In particular, Users have the right to do the following:

Right to obtain a copy of your personal information. You have the right to obtain a copy of the personal information we hold about you.
Right to rectification. You may request that we rectify any inaccurate and/or complete any incomplete personal information. We will then correct out records, and notify any third parties to whom such personal information may have been transmitted as described above.
Right to data portability. You may request a copy of all personal information you have provided to us after which we will transmit those data to another data controller of your choice.
Right to opt-out of marketing communications. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you.
Right to withdraw consent. You may withdraw your consent to the processing of your personal information at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.
Right to object to processing. You may request that we stop processing your personal information. Please note you may not be able to benefit from certain service features for which the processing of your personal information is essential.
Right to erasure. You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so.
Access their Data. Users have the right to learn if Data is being processed by TEFLAustralia.com, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, TEFLAustralia.com will not process their Data for any purpose other than storing it
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from TEFLAustralia.com.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

LAWFUL BASIS FOR PROCESSING PERSONAL INFORMATION

Our lawful basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect vital interests.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the lawful basis on which we collect and use your personal information, please contact us.

COOKIES POLICY

By using TEFLAustralia.com Site, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the TEFLAustralia.com Site. If you disable cookies that we use, this may impact your user experience while on the TEFLAustralia.com Site.

HOW AND WHY DOES TEFLAustralia.com USE THEM?

TEFLAustralia.com uses cookies to gain a better understanding how visitors use this website. Cookies help us tailor TEFLAustralia.com websites to your personal needs, to improve their user-friendliness, gain customer satisfaction feedback on our websites (through designated partners) and to communicate to you elsewhere on the web. To enable this some cookies are applied when you enter our sites. TEFLAustralia.com keeps all the information collected from cookies in a non–personally identifiable format. TEFLAustralia.com cookies located on your computer do not retain your name or your IP address.

LINKS TO OTHER WEBSITES

The Website may contain links to third party websites, whose information practices may be different from TEFLAustralia.com’s. Visitors should consult such third-party sites’ privacy notices as TEFLAustralia.com does not have any control over information that is submitted to, or collected by, these third parties. TEFLAustralia.com does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.

These links are provided solely as a convenience to you and not as an endorsement by TEFLAustralia.com of the contents on such third-party websites. TEFLAustralia.com cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from the Website, since these sites are owned and operated by independent retailers.

TEFLAustralia.com is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party sites. TEFLAustralia.com has not taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. If you decide to access linked third-party sites, you do so at your own risk. TEFLAustralia.com strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third parties.

YOUR ACCEPTANCE OF THESE TERMS

By accessing the Website, you signify your assent to the TEFLAustralia.com Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Website. You should visit this page periodically, as we may, from time to time, update this Privacy Policy and such changes shall be effectively immediately upon posting on the Website and without further notice to you. Your continued access to the Website following the posting of changes to this Privacy Policy shall be deemed an acceptance of such changes by you. TEFLAustralia.com will, however, use personally-identifiable information only in accordance with the version of the Privacy Policy under which the information was collected.

DATA RETENTION

We will hold your information for as long as necessary to fulfill the purposes set forth in this Policy or as long as we are legally required or permitted to do so. Information may persist in copies made for backup and business continuity purposes for additional time.

DISPUTE RESOLUTION

If a situation arises, where you have a privacy dispute, please contact TEFLAustralia.com directly and we will be glad to work in a fair and practical way with you. Our contact info is mentioned below. If your communication with TEFLAustralia.com has not led to a mutually agreeable resolution, we shall participate in the dispute resolution procedures established by the Indian data protection authorities to resolve disputes.

OPT OUT

You are not required to supply any of the personal information that we may request; however, failure to do so may result in our being unable to open or maintain your account or to provide services to you. While we make every effort to ensure that all information we hold about you is accurate, complete, and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy statement to reflect changes to our information practices. If we make any substantial changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

OTHER

You must be at least 18 years old (or otherwise reached the age of majority in your jurisdiction, whichever is older) to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.

You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email, phone address, etc.) on any profile page, discussion forum, message board or other public areas of the site, that information, along with any information disclosed in your communication, can be viewed, collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to public areas on this site are accepted with the understanding that they are accessible to third parties.

ENQUIRIES AND FURTHER DETAILS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us here.